Privacy Policy for Bloomscape NYC
At Bloomscape NYC, we are committed to protecting the privacy and security of our clients' information. This Privacy Policy outlines how we collect, use, and safeguard the personal data you provide when interacting with our services and this online platform.
Information We Collect
When you engage with Bloomscape NYC for gardening services, floral delivery, or custom floral arrangements, or browse our site, we may collect the following types of information:
- Personal Identification Information: Your name, email address, phone number, and physical address (for service delivery or event coordination).
- Transaction Information: Details related to garden design projects, seasonal plantings, garden maintenance schedules, floral orders, and payment information (processed securely by third-party payment processors, we do not store full payment card details).
- Communication Data: Records of your inquiries, service requests, and other communications with us via phone, email, or our online forms.
- Technical Data: Information about your visits to our online platform, including IP address, browser type and version, operating system, referral sources, page views, and navigation paths. This data is collected using standard web analytics tools to improve our site's functionality and user experience.
How We Use Your Information
The information we collect from you is used to:
- Provide and manage the gardening and floral services you request, including flower bed design, seasonal planting, garden maintenance, and floral deliveries.
- Process transactions and send you related information, including confirmations and invoices.
- Communicate with you about your projects, appointments, orders, and answer your inquiries.
- Improve our online platform and services by understanding how our site is used and identifying areas for enhancement.
- Send occasional marketing communications about new services, special offers, or events if you have explicitly opted in to receive them.
- Comply with legal obligations and protect our legitimate business interests.
Data Sharing and Disclosure
Bloomscape NYC respects your privacy and does not sell or rent your personal data to third parties. We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors, website hosting, and analytics providers. These providers are bound by contractual agreements to keep your information confidential and use it only for the purposes for which we disclose it to them.
- Legal Requirements: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of the transaction.
Data Security
We implement appropriate technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. This includes using secure servers, encryption, and restricted access to data for authorized personnel only. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.
Your Data Protection Rights
Depending on your location and applicable data protection laws (such as GDPR), you may have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request correction of inaccurate or incomplete data.
- Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain conditions.
- Right to Restrict Processing: Request restrictions on how your data is processed.
- Right to Object to Processing: Object to our processing of your personal data for certain purposes.
- Right to Data Portability: Request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
Cookies
Our online platform uses cookies to enhance your browsing experience, analyze site traffic, and for advertising purposes. Cookies are small text files placed on your device. You have the option to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the online platform.
Children's Privacy
Our services and online platform are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have inadvertently received personal data from a child under 16, we will delete such information from our records.
Changes to This Privacy Policy
Bloomscape NYC may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Bloomscape NYC
558 Fairview Avenue
New York, New York, 11385
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